Rocket Review vs Trustindex
Rocket Review vs Trustindex
These two tools mostly do different jobs. Trustindex shows the reviews you already have on your website. Rocket Review gets you new Google reviews by asking every customer.
Starts the Growth plan, NZD $59/month excl. GST after your 14-day trial. Cancel before day 14 and you pay nothing.
The short version
Trustindex is best known for review widgets: sliders, badges and grids that pull reviews from more than 130 platforms and display them on your website. It has a free package and low-cost annual plans, and it also offers review collection by email, QR code and NFC card.
Rocket Review is built for the step before that: getting the reviews in the first place. Customers come in from Xero, a CSV file or manual entry, you approve who gets asked, and Rocket Review sends a short email or SMS/TXT after the job. Every customer chooses between a public Google review and private feedback, and you reply to Google reviews from one dashboard.
So the honest answer is that many businesses could use both. If your problem is that you do not have enough recent Google reviews, start with Rocket Review. If you have plenty and want to show them off on your website, Trustindex is designed for that, and Rocket Review does not offer widgets.
Side by side
Trustindex details as at October 2026, from Trustindex's own website. Check their site for current plans.
| Factor | Rocket Review | Trustindex |
|---|---|---|
| Main job | Asking customers for new Google reviews and replying to them | Showing your reviews on your website with widgets |
| Review sites covered | Over 130 review platforms | |
| Review requests | Email on every plan, unlimited SMS/TXT on Growth and Pro | Email campaigns, QR codes and NFC cards; SMS collecting listed as in progress |
| Where customers come from | Xero, CSV import or manual entry, with connectors for other software assessed on request | Integrations with many e-commerce, CRM and email tools |
| Replying to reviews | Reply to Google reviews in the dashboard, with optional AI drafts you edit | Manual AI replies included; automatic AI replies are a paid add-on |
| Website widgets | Not offered | 36 widget layouts and a free package |
| Customer choice | Every customer sees the same Google review and private feedback options | Lists a negative reviews filter among its collection features |
| Price | $39 to $99 a month in NZD | Free package; paid plans from $65 a year |
Which one suits you
Rocket Review suits you if
- You want more Google reviews, sent automatically after each job
- Your customers respond better to a TXT than an email
- You use Xero or can export a customer list
- You want every customer offered the same choices
- You want local support in your time zone
Trustindex may suit you better if
- You already have plenty of reviews and want them on your website
- You collect reviews on many platforms, not just Google
- You run an online store and want widgets on product pages
- You want a free or very low-cost starting point for display
Pricing
As at October 2026, Trustindex's pricing page lists a free package plus three paid plans: Single at $65 a year for one company, Pro at $125 a year for five companies and Ultimate at $349 a year for unlimited companies. Add-ons such as automatic AI replies are priced in US dollars per source per year. Paid features come with a 7-day trial that does not need a card.
Trustindex costs less because it mainly does a different job: displaying reviews. Rocket Review's price covers sending the requests, including unlimited SMS/TXT on Growth and Pro.
| Plan | Per month | Review requests by | Locations | Also |
|---|---|---|---|---|
| Starter | $39 | 1 Google location | Xero, CSV and manual import | |
| Growth | $59 | Email and unlimited SMS/TXT | 1 Google location | Priority support |
| Pro | $99 | Email and unlimited SMS/TXT | Up to 5 Google locations | Assisted onboarding, custom connector assessment |
Prices in NZD, excluding GST. Every monthly and annual plan starts with a 14-day trial. Annual plans cost eleven months, so one month is free.
Switching from Trustindex
You do not have to switch at all if you like your Trustindex widgets. Keep them on your website and use Rocket Review to ask customers for new Google reviews. Trustindex lists automatic review updates, so new Google reviews should flow through to your widgets.
One thing to check whichever tool you use: Google's policy does not allow asking only the customers you expect to be happy. If you have a filtering feature switched on anywhere, review it against Google's rules.
Want to see the whole workflow first? Read how automated review requests work or our guide to choosing review management software.
Rocket Review and Trustindex: common questions
- What is the difference between Trustindex and Rocket Review?
- Trustindex is strongest at showing reviews on your website through widgets, pulling reviews from many platforms. Rocket Review is strongest at getting new Google reviews: it sends review requests by email or SMS/TXT from Xero, a CSV or manual entry, and lets you reply from one dashboard. Rocket Review does not offer website review widgets.
- How much does Trustindex cost?
- As at October 2026, Trustindex's pricing page lists a free package plus Single at $65 a year, Pro at $125 a year and Ultimate at $349 a year, with add-ons priced in US dollars. Check its site for current pricing.
- Can I use Trustindex and Rocket Review together?
- Yes. Some businesses use a widget tool to display reviews on their website and Rocket Review to ask customers for new Google reviews. The two jobs do not overlap much.
- Does Trustindex send SMS review requests?
- As at October 2026, Trustindex's pricing page lists SMS review collecting as in progress. Its review collection is mainly by email campaigns, QR codes and NFC cards. Rocket Review sends SMS/TXT requests on Growth and Pro.
Try Rocket Review with your own customers
Bring in your customer list, send your first Google review requests and decide with real results.
Starts the Growth plan, NZD $59/month excl. GST after your 14-day trial. Cancel before day 14 and you pay nothing.